In order to spread the message that the UK government is – first and foremost – a service provider, I established the first Government ‘Services Week’.

Services Week is enabled UK wide civil servants to understand how their role contributes to the experience a user has of government and featured a week of over 100 talks, events, lectures, team show and tell’s and free training provided by over 20 central government bodies.

Credits
Martin Jordan, Kara Kane and Clara Greo for running and organizing this initiative