Lou Downe

Delivering GOV.UK’s first end-to-end services

UK Government

Transforming the UK government to be design-lead

UK Government

Establishing the UK government’s design community

UK Government

Founding service design in government

UK Government

Transforming UK driving services

UK Government

Defense patterns

Speculative

Why

Speculative

A borderless health system with BUPA

Public utilities

Mobile gaming, no strings attached?

Disrupting patterns in debt for Barclays

Public utilities